Out bound Tele service
Chester offers award Inbound Tele
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services for all our client’s call center needs.Whether you send us overflow or completely outsource your call center to us, our web enabled team members are here 24/7 to take your calls, in English. Successfully determining
and meeting the needs of our clients is what we do best. We’re not a cookie-cutter call center.
Out bound Tele-services include:
- Order taking Sales
- E-commerce support
- Lead Generation Customer Satisfaction Programs
- Hotlines – Including toll-free product order lines and emergency response lines Open enrollment campaigns Requests for further information
- Help Desk
Inbound Customer Support
Inbound telemarketing outsourcing is different than Customer service outsourcing. It is all call centers, but they are as very different in culture and management Inbound telemarketing requires a call center with a sales culture. Customer Service call centers answer questions and have an infrastructure based on calls answered and resolved. Knowing that and finding the right fit is important
Inbound Call Center Services we offer includes:
- Appointment Setting
- Order Taking
- Catalog Sales
- Customer Service
- Answering Service
- Database Management
- Dealer Locator Service
- General Information
- Literature Fulfillment
- Market Research Surveys
- Membership Applications
